Jobs & Internships

Administrative Assistant

GlobalGiving is currently seeking a full-time Administrative Assistant to support general clerical and administrative needs for the organization. The Administrative Assistant is responsible for ensuring the smooth day-to-day functioning of a growing, dynamic organization, providing staff with clerical support, and managing general administrative functions of the office.

The Administrative Assistant must have a good public persona and strong communications skills, since he/she also will be responsible for acting as receptionist, answering phones and greeting visitors. In this capacity, he/she will interface with GlobalGiving donors, partners, vendors, and funders.

Principal Activities/Objectives

• Day-to-day office management, including:
• • Answer phones and manage phone systems (e.g. voicemail)
  • Order and manage supplies and other office equipment within budgets
  • Handle incoming and outgoing mail, packages, and faxes
  • Coordinate and prepare materials for weekly staff meeting and other meetings
  • Arrange/oversee office cleaning/facilities management
  • Interface with building management on issues of maintenance and general housekeeping, reserving conference room space, etc.
  • Monitor and maintain standards of office tidiness and cleanliness - establish and monitor effectiveness of rules for staff to follow
  • Create and maintain administrative filing systems
  • Create and maintain "permanent" master files of vendor information/leases
• Manage calendar/schedule and occasional travel arrangements for executive staff
• Prepare correspondence as needed
• Manage online customer service
• Support Finance Department in the processing of accounts payable and distribution of checks
• Update and create general office documents
• Process donation gift cards and tax receipts for donors
• Work on short-term projects for different departments as needed

Required Experience/Personal Attributes

The ideal candidate will:

• be comfortable and enthusiastic about working in an entrepreneurial and fast-paced environment, with a diverse and high-energy team (approximately 18 full- or part-time staff members)
• possess demonstrated organizational, planning and prioritization skills, including the ability to pay attention to detail, deal with changing priorities and be a resourceful problem solver
• have the ability to effectively work autonomously with minimal management oversight and be comfortable taking initiative and managing his/her time effectively
• have strong oral and written communication skills and computer proficiency in Microsoft Office applications (Word, PowerPoint, Excel) including mail merge functions, and a willingness to learn how to use new software programs.

We offer a comprehensive benefits plan, including health, dental, vision, life and accident insurance and a salary to commensurate experience along with a positive, fun working environment.

GlobalGiving is located in Washington, DC near the U Street/African-American Civil War Memorial/Cardozo Metro stop.

To Apply: To respond to this opportunity, please go to: http://www.MyChoiceEngine.com/Role/46149.

Performance Analytics Manager

GlobalGiving is seeking a manager with a passion for data quality who understands the power of data-driven analysis and reporting. GlobalGiving is a global marketplace for international development and philanthropy, and works with several hundred development organizations in over 60 countries all over the world, and with more than 500 projects.

We therefore have data on organizational capacity, project characteristics and market performance. This data, in combination with a deep understanding of the incentives, capacity, and context in which the organizations operate, needs to be translated into actionable market information. While continually lowering the marketplace barriers to entry, well formulated performance analytics will ensure the quality of our offerings while granting access to those organizations able to change the world with thousands of little earth changing ideas. The Performance Analytics manager therefore leverages the data to better understand the marketplace's strengths, weaknesses and opportunities and to inform strategic decision making.

Scope of Work

• Establish a framework for and implement analysis of organizational and project related data to identify performance trends, identify new performance metrics and indicators of high performing projects
• Design and implement the right parameters of entry and exit from the marketplace for project organizations
• Identify and develop appropriate ways to impart market information to participants in the marketplace
• Pilot new ways of assessing and monitoring projects, such as site visits, third party references, and improved self-reporting strategies.
• Monitor projects through project updates and reports, reviewing, assessing and sharing information with donors
• Oversee and improve GlobalGiving yearly evaluation program.

Position Requirements

• Combined expertise in international development and analytics: desirable degrees (bachelors or graduate level) include Economics, Engineering, Management Sciences, Operations Management, Statistics, Computer Science, and Public Policy
• Experience with international development, field work desirable,
• Knowledge of latest thinking and literature regarding impact and effectiveness measurement
• Passion for data quality, analysis, and presentation
• Experience with regression analysis, advanced statistical techniques, etc.
• Experience with data management and reporting tools
• Ability to lead cross-functional teams to investigate, report, and resolve data quality problems
• Excellent oral and written communications skills
• Excellent problem-solving and organizational skills
• Self-motivation and the ability to work in a fast paced, forward moving environment
• 5-10 years of experience and masters degree (or equivalent work experience) required

Interested Applicants should send their resume and a cover letter to as soon as possible. Please indicate "Performance Analytics Manager" in the subject line. No phone calls, please. We look forward to hearing from you!

Graduate-level Project Team Internship

GlobalGiving seeks a fun, motivated, self starter with an interest in being part of a small, fast moving organization that is at the cutting edge of international aid and philanthropy.

GlobalGiving directly connects social entrepreneurs in the developing world with individuals, corporations, and institutions that have an interest in funding projects that fuel positive social and environmental change.

Founded in 2000 by two ex-World Bank executives, GlobalGiving is growing the overall international development market by leveraging current international aid and philanthropy resources and engaging donors and social entrepreneurs who have historically been marginalized by the international aid and philanthropy system.

The candidate should have an interest in international development, and be eager to learn about how GlobalGiving can better serve social entrepreneurs around the world by improving their access to financial resources, educational tools, and existing networks in the international aid sector. He or she will work with GlobalGiving's supply team to improve knowledge of the philanthropic sector and grow our emerging network of project organizations as well as conduct statistical analyses to aid the supply and marketing teams. Knowledge of the international development and philanthropy sectors, statistical modeling, strong knowledge of online communities and international NGO networks as well as excellent written and verbal communication skills are required. Candidate should also have strong marketing, communications and internet experience and experience with technology and product development.

Possible tasks include:

• Leveraging networks and tools to help social entrepreneurs promote their projects and analyzing how GlobalGiving can serve different segments of social entrepreneurs
• Using statistics to explore conversion rates and how projects can better meet geographic and thematic interests of donors
• Assist in developing a system for reputation or ratings to improve transparency and feedback within the GlobalGiving community
• Working with the supply team to make GlobalGiving more accessible to social entrepreneurs working at the grassroots level
• Working with the supply team to develop tools and services to help project leaders use the GlobalGiving platform effectively

Because GlobalGiving sits at the intersection of the corporate, foundation, and NGO worlds, the intern will gain from significant exposure to all three sectors and will learn about on-the-ground development work.

Our office is located in Washington DC's vibrant U St. neighborhood at 1816 12th St NW and is convenient to the U St metro.

Interested Applicants should send their resume, cover letter and hours of availability (e.g. 25 hours per week) to . Please indicate "Graduate-level Project Team Internship" in the subject line. No phone calls, please. We look forward to hearing from you!